Introduction and contents

This privacy notice tells you what to expect us to do with your personal information. It covers:

• Contact details
• What information we collect, use and why
• Lawful basis and data protection rights
• Where we get personal information from
• How long we keep personal information
• How to complain

Contact details

Telephone:  07541838772

Email:           traceysavage@foryouandyours.co.uk

What information we collect, use, and why

We collect and use all or some of following information in order to be able to write and deliver personalised ceremonies for you:

• Names and contact details
• Addresses
• Gender
• Occupation
• Date of birth
• Marital status
• Third party information (such as family members or other relevant parties)
• Racial or ethnic origin
• Religious or philosophical beliefs
• Sexual orientation information
• Other relevant information provided by you

We collect or use the following personal information for the operation of client accounts:

• Names and contact details
• Addresses

We collect or use the following personal information for information updates or marketing purposes:

• Names and contact details
• Profile information

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details
• Address

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

• Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
• Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
• Your right to erasure - You have the right to ask us to delete your personal information.
• Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
• Your right to object to processing - You have the right to object to the processing of your personal data.
• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
• Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients, operation of client or customer accounts, information updates and marketing purposes, and dealing with queries complaints or claims are:

• Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Where we get personal information from

Our data is collected directly from you, except in the case of some funerals, where your basic details will be given to us by a funeral director, with your consent.

How long we keep information

We will keep your personal data for no more than 12 months after the work we have undertaken for you is complete.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

This privacy notice was created in March 2025.  It is due to be updated in March 2026.